Shipping Policy

Shipping Policy

Welcome to Alfredo Studio - Urban Clothing. Here is everything you need to know about how your order is processed, shipped, and delivered.

Delivery Rates & Times

  • Processing Schedule: Orders are processed and dispatched Monday through Friday. Orders placed after 1:00 PM will be processed the following working day.

  • Dispatch Delays: Dispatch times do not include actual transit time. If an item is temporarily out of stock, we may hold your order briefly so we can ship everything together in as few parcels as possible.

  • Promotional Periods: Please note that during high-volume sales and promotional events, you may experience shipping delays of up to 7 working days.

  • International Shipping: International orders typically take up to 7 business days to arrive, though delivery times may be extended during peak sale periods.

Delivery FAQs

How do I track my parcel?

Once your order ships, you will receive a dispatch confirmation email containing your consignment number and a direct tracking link.

Will I be charged tax or duty?

  • UK Orders: UK VAT (sales tax) is automatically applied to all orders dispatched within the UK.

  • International Orders: The recipient is responsible for all import duties, taxes, and administration fees applied by local customs authorities.

Can I change my delivery address?

If you contact us before your item ships, we can easily update your address. Once the item has left our facility, changing the delivery address is difficult, but please reach out right away and we will do our best to help.

Can I ship to an address different from my billing address?

Yes! You can easily select a separate shipping address at checkout.

What happens if I miss my delivery?

  • If no one is available to sign for your order, the courier will leave a calling card.

  • For UK deliveries handled via Courier & Click tracked, the card will provide clear instructions on how to arrange a re-delivery.

  • If handled by Royal Mail, they will leave a card to help you rearrange delivery or collect the package from your local depot.

Need More Help?

  • Have questions about sending items back? Check out our Returns & Exchanges Policy.

  • Got a question not answered here? Please email us at info@alfredostudio.co.uk.